FAQS

  • Make sure you join my mailing list to find out about new work before it is added to my Shop. I also feature new work on Instagram and Pinterest which is usually for sale, even before it hits my Shop page. If interested, please DM on those platforms to inquire about availability and cost.

  • It varies and often depends on what surface the painting is on (cradled panel, panel, paper or canvas). Typically I don’t sell my work framed, reducing the cost of the work, as well as shipping fees.

    Paintings on cradled wood are usually 1.5 inches deep with sides hand-painted in a neutral color. Details regarding whether or not the artwork is framed or not, will be listed with each work. Please contact me if you would like specialized advice or have any further questions.

  • All artworks (original, prints, products) are the sole property of Pamela Hirsch. I retain the right to create reproductions of any and all artwork.

    The buyer may not copy, print, reproduce and/or distribute by any method, for any reason, any of the artwork without written permission from the artist.

    When you purchase an original painting, you have the right to display this artwork in your home or business but you cannot reproduce the artwork without written permission from the artist.

    The images, artwork, and contents of this website may not be copied, collected, or used for personal or professional gain without the written permission of Pamela Hirschtem description

  • I offer an installment plan through Afterpay. Your purchase will be split into 4 payments, payable every 2 weeks. When you select Afterpay at checkout, you will be required to log into or create and Afterpay account.

  • I accept PayPal and the following payment types through Stripe: Visa, Mastercard, American Express, Apple Pay and Afterpay.

  • I am a one-person business and do my best to package and ships items as soon as possible. Unless I am vacation, which happens maybe once a year, my policy is as follows:

    All orders will be packaged and dropped off at a shipper within 5 business days of purchase. Depending on the size, expect to receive your package within 3-10 business days from shipping. Currently, the gallery is set up for U.S. shipping only.

  • Currently, the gallery is set up to ship within the United States only.

    I am open to discussing shipping to the UK, Canada, or parts of Europe. In this case, the buyer is responsible for all shipping costs, fees, and import taxes. If this is your situation, please contact me.

  • I know that it’s probably a little scary buying original artwork without first seeing it in person. I want you to be happy with your purchase and the way it looks in your home. So basically, unless the artwork description indicates that it is non-refundable, it is.

    I have a 7-day return policy, which means you have 7 days after receiving your item to request a return. 

To be eligible for a return, your item must be in the same condition that you received it. 

To start a return, you can contact me at pamela@pamelahirsch.com. Please note that returns will need to be sent to the following address: 1109 Western Blue Way, Minneola, FL 34715.

    If your return is accepted, we'll send you instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. You are responsible for packing the artwork securely and paying for return shipping.

You can always contact us for any return question at pamela@pamelahirsch.com

    For detailed information, please see my Terms of Sale.

    Please note that certain items in my Gift Shop are not returnable as they are printed specifically for you. This will be detailed in the product listing.

  • All artwork is carefully packed and wrapped. If you receive a piece that has been damaged in transit, please contact me within 7 days with a photograph.